Fotobetter assures you of the quality of our products. We are committed to making every customer satisfied with the use of our products. We hope our company and products will bring you a happy experience. We provide all products with 6-year limited standard warranty period and life-long maintenance service, to avoid your worries.
Fotobetter provides a 7-day refund guarantee:
If you feel dissatisfied after purchasing our products, you can return them to us within 7 days from the date of purchase (purchase receipt certificate). If the packaging of the returned products is damaged or the products have obvious signs of use, we reserve the right to charge you for replenishment.
Fotobetter offers a 6-year free warranty:
All products purchased from our company can enjoy a 6-year free standard warranty period in case of failure in normal use or due to manufacturing defects. If your products exceed our warranty period, we will also provide you with corresponding services within a reasonable range.
This warranty does not cover any defect or loss caused by:
*Damage caused by human factors, including damage caused by using in abnormal working environment and not in accordance with the instructions;
*Disassemble and repair by users without permission;
*Damage caused by force majeure (such as flood, fire, earthquake, lightning, etc.);
*Without product warranty card and valid purchase certificate;
*Faults or defects not caused by the company;
Fotobetter provides lifetime maintenance:
All products of our company can enjoy free maintenance service for life, and the transportation cost shall be borne by the buyer.
Note: please call our service hotline for any unclear content of this warranty. Hotline + 86-0755-21635233, customer service email: service@fotobetter.com